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Welcome to LASA National Congress

9-12 October 2016

Gold Coast Convention & Exhibition Centre

LASA National Congress is a key fixture in the diaries of the leaders and decision makers across the aged care industry. 

Now the biggest age services event in the region, LASA National Congress attracts over 1100 staff and service providers from across retirement living, home and community care and residential aged care.

As one of Australia’s fastest growing industries, delegate and exhibitor numbers are expected to continue to increase as they have in recent years.


Early-bird Registration Close

1 September 2016

"Imagining age services: no borders, no boundaries"

This year’s theme, Imagining age services: no borders, no boundaries, is about finding new ways of building a stronger age services industry to meet increasing demand. In the midst of significant reforms within aged care, increasing momentum for consumer-driven services creates new opportunities for age service providers. We have seen the power of competition disrupt other industries in unprecedented ways, overturning existing rules and regulation in favour of improved choice and quality. In the context of this new and evolving landscape it is time to imagine what age services looks like with no borders, no boundaries.

Gold Coast, Queensland

9–12 October 2016
Gold Coast Convention & Exhibition Centre
Broadbeach, QLD

Gold Coast Convention & Exhibition Centre

From the iconic Surfers Paradise beach to the dining precincts of Main Beach and Broadbeach and out to the lush, green hinterland, there’s a new experience waiting for you at every turn on the Gold Coast.

Theme parks, world-renowned beaches and year-round sunshine are just a few of the reasons 10.5 million visitors flock to this vibrant city each year. The Gold Coast Exhibition and Convention Centre is conveniently located just a short walk from Jupiters’ Hotel and Casino and a host of new and refurbished accommodation options in and around lovely Broadbeach.


LASA National Congress attracts executives, managers and company directors from retirement living, residential aged care and home care service providers. Our program content is designed for all age service providers, no matter how large or small and inclusive of all business models – private, not-for-profit and charity. It has a strong focus on business management, reforms and trends, and strategic planning, as well as corporate networking opportunities.

Delegates typically include Chief Executive Officers, Chief Operating Officers, Chief Financial Officers, Board Directors, Business Development and Sales Managers, Client Services Managers, and Directors of Nursing – all the key decision makers in an organisation. We also welcome a number of government representatives, academics, and executives, project and policy managers from agencies and industry associations that are connected to age services. 

Amongst more than 150 companies present at LASA Congress 2015 were: 
• Benetas  • SummitCare  • Department of Social Services • Churches of Christ  • Opal Aged Care • Royal Freemasons  • Southern Cross Care • Sir Moses Montefiore Jewish Home • Anglicare  • RDNS Group  • Japara Healthcare • Jewish Care  • Lifeview Residential Care • St Ives Group  • Regis Aged Care • Alzheimer’s Australia  • Allity

Download full 2015 delegate list


New Delegates

In 2015, 1100 people attended and 40% of delegates (over 400 people) had never been to our National Congress before.

That’s a lot of new people to meet and connections to make!

Now in its fifth year, LASA National Congress is seen by company executives, directors and managers as the leading age services event for thought-leadership, new ideas, networking, business management and education.

If you only attend one aged care event this year, LASA National Congress has to be it.


Martyn Sibley (UK)
Co-Founder, Accomable and CEO, Disability Horizons

Nic Marchesi and Lucas Patchett
Founders, Orange Sky Laundry
& Young Australians of the Year 2016

Sinead Brophy (UK)
CEO, My Support Broker

Miki Mielonen (Finland)
Project Manager, Helsinki City’s Youth Department

Simon Pedzisi (UK)
Director of Care Services, Nightingale Hammerson

David Tune AO PSM
Chair, Aged Care Sector Committee

Dr Margot McCarthy
Deputy Secretary, Ageing and Aged Care Group, Department of Health

Dr Annie Dullow
Director, Palliative Care Section, Cancer and Palliative Care Branch, Department of Health

David Harrison
COO, The Bethanie Group

Jason Howie
CEO & Director, KinCare

Melanie Kiely
Executive General Manager, Silver Chain WA

Dr Richard Kidd
Director, Australia Medical Association

Prof Beres Wenck
Honorary Fellow, RACGP, GP Woodhead and Wenck

Prof Marek Kowalkiewicz
PwC Chair in Digital Economy, QUT


Corporate Speed Networking

Make the right connections at LASA National Congress this year by taking part in our corporate speed networking session. Much more fun than a bunch of standard introductory meetings, this structured session will match you with people who are interested in similar issues and topics, and facilitate a brief meeting. You will then have three minutes to solve the worlds’ problems, or at least exchange business cards, before your next introduction. For those who are better with faces than names, we have your back – everyone who attends Congress will be listed in the LASA Events app and you’ll literally be able to put names to faces.

To take part in this session all you need to do is nominate one topic of interest from the list below when you register:

1. Mergers & Acquisitions – Growth or DivestmentLASACorporateNetworkingLogo
2. Market Disruption
3. Governance/Risk/Strategy
4. Marketing & Sales – Product Development
5. Planning, Design, Architecture & Construction
6. Strategic Partners & Alliances
7. Information Technology
8. Assistive technology

Digital Poster Presentations

In response to an overwhelming number of high calibre abstract submissions, we have created a new digital poster presentation category to showcase some of the amazing work being done by age service providers across Australia.

The digital presentations will be displayed on large screens throughout the venue and via the LASA Events app, which can also be used by delegates to directly contact presentation authors with any questions or comments.

PDigitalProgramresentations are based around the following topics:

  1. Access
  2. Economic
  3. Quality
  4. Workforce
  5. Capability



2015 testimonials




Leading Age Services Australia (LASA) is the national peak body representing all age service providers. We are the only industry peak body acting on behalf of private sector and not-for-profit providers delivering retirement living, home care and residential aged care services. On behalf of our members, we work with governments, health and community services and other stakeholders to improve standards, equality and efficiency within age services.

LASA state and national offices work together to ensure Australia’s age services industry is economically viable, sustainable and able to meet the growing demand – today and in to the future.


For more information please contact LASA Events

02 6230 1676


LASA 2016 Sponsors & Supporters